This is my second badge, after Enterprise Design Thinking Practitioner. Thank you IBM for such a great course.
View my achievement here – https://www.credly.com/badges/5dbb6279-a3b0-44d1-bdaa-933f7ef82974/public_url
IBM Enterprise Design Thinking–Notes from co-creator
Framework
The problems and solutions are an ongoing conversation of, the continuous cycle which consist of: Observe, Reflect and Make.
Principles
- Focus on user outcomes (Pur users first. Measure by how we fulfill user’s needs. Know the difference between users and clients.
- Restless reinvention
- Diverse Empowered Teams
Keys
Three techniques for diverse teams to reflect together as we move from idea to outcome.
- Hills – Statements of intent written as meaningful user outcomes.
- Playbacks – Bring stakeholders into the loop in a safe place to ell stories and exchange feedback.
- Sponsor Users – Real world users, who contribute their domain expertise to your team.
Observe: Ask each other
Reflect: Ask each other
Make: Consider these questions
Completed “Enterprise Design Thinking Practitioner” course from IBM
As a Practitioner,
- Participates in design thinking activities
- Knows who her team’s primary user group is
- Shares Enterprise Design Thinking with others
Date of Achievement: 01 July 2020
Credential Verification: Link